This page contains the full Terms and Conditions for using the ck54 platform. Please read everything carefully before signing up — it is your right and it is for your own protection.
The cards below provide a brief overview of the key points in the terms and conditions. Read on for full details.
Each individual may only open one account. Registration must be completed with accurate and truthful information. Accounts created with false details may be cancelled.
All bonuses are subject to specific wagering requirements. Conditions must be met before a bonus can be withdrawn. Failure to comply may result in the bonus being forfeited.
Deposits and withdrawals are processed promptly. KYC verification is mandatory at the time of withdrawal. Anti-money laundering policies are strictly enforced.
Your personal information is protected by SSL encryption. Data is not shared with third parties. For more details, please refer to our Privacy Policy.
Ck54 is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off tools are always available. No one under the age of 18 is permitted to play.
For any complaints or disputes, ck54's support team will respond within 48 hours. All disputes are resolved fairly and impartially.
If you have any difficulty understanding the terms and conditions, our support team is always ready to help.
Ck54 (hereinafter referred to as the "Platform" or "we") provides an online gaming service for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and ck54. By accessing, browsing, or registering on the ck54 platform, you are considered to have read, understood, and accepted these Terms and Conditions in full.
You must be at least 18 years old to register an account and play on ck54. If online gaming is not legal in your country or region, you are not permitted to use this platform. It is entirely the user's responsibility to comply with the laws of their own country.
Ck54 reserves the right to amend these Terms and Conditions at any time. You will be notified of any changes before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
To play on ck54, you must first create an account. During registration, you are required to provide your real name, date of birth, address, and contact details. Providing inaccurate or false information may result in account cancellation and forfeiture of any accumulated balance.
Ck54 complies with international Anti-Money Laundering (AML) policies. As a result, KYC verification is mandatory before processing withdrawals or for transactions above a certain amount. The following documents may be required:
Always keep your account password confidential. Do not allow anyone else to access your account. If you notice any unusual activity on your account, contact the support team immediately. ck54 is not responsible for any losses resulting from password sharing.
Each person may register only one account. Attempting to open multiple accounts from the same device, IP address, or payment method may result in all associated accounts being suspended.
Deposits on ck54 can be made via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is BDT 100. All deposits are credited to your account instantly.
Withdrawal requests are typically processed within 5 to 15 minutes. However, if KYC verification has not been completed, withdrawals may be delayed or temporarily placed on hold. The payment method used for withdrawals must match the method used for deposits.
Ck54 strictly adheres to international AML (Anti-Money Laundering) policies. Any transaction suspected of involving illicit funds will be investigated, and the relevant authorities will be notified if necessary. Depositing and withdrawing funds without engaging in gameplay is strictly prohibited.
Ck54 offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and VIP points. Each bonus comes with its own terms, which must be read before claiming.
Bonus funds cannot be withdrawn directly. Each bonus carries a specific wagering requirement (e.g., 30x the bonus amount). The bonus balance cannot be withdrawn until the wagering conditions have been fully met.
To earn a referral bonus, your referred friend must successfully register and make a qualifying deposit. Referral bonuses are subject to the same wagering requirements.
All games on ck54 use RNG (Random Number Generator) technology verified by independent third-party organizations. This ensures that the outcome of every game is entirely random and unbiased.
If a technical issue occurs during gameplay, that game round will be considered void and the wagered amount will be refunded. However, once a game has been completed normally, the result cannot be changed.
In Live Casino games, the dealer's decision is final. In Sports Betting, bets are settled after the official result is announced. If you have a dispute regarding any game result, you must notify support within 24 hours.
Ck54 believes gaming should be a form of entertainment, never a source of income. We are committed to the mental wellbeing and financial safety of our players.
Every user can access the following tools directly from their account:
If you feel that gaming is having a negative impact on your life, please contact support immediately. For more information, visit our Responsible Gaming View page.
Ck54 collects your personal information solely for the purposes of operating the platform, completing KYC verification, and improving our services. Your information is never sold or shared with third parties, except where required by law.
All data is protected by 256-bit SSL encryption. For more details, visit our Privacy Policy Read page.
The following activities are strictly prohibited on ck54:
Ck54 reserves the right to suspend or close any account for any reason, or for no reason at all. Accounts are typically closed due to rule violations, fraud, or security concerns. Users will be notified via email before any account closure.
Users may close their account at any time. In such cases, any valid balance (excluding bonuses) will be returned, provided KYC verification has been completed. To voluntarily close your account, please contact the support team.
For any disputes or complaints, please contact ck54's customer support first. The support team will respond to your complaint within 48 hours. When submitting a complaint, please include your account ID, transaction details, and a full description of the issue.
If a dispute cannot be resolved through support, you may escalate the matter to ck54's licensing authority. For all disputes, ck54's recorded transaction history and game logs will be treated as conclusive evidence.
Ck54 reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified at least 7 days in advance via their registered email or through a platform notification.
If any part of these Terms and Conditions is found to be legally unenforceable, the remaining provisions will continue to be fully valid. While these Terms are written in Bengali, the original language version will apply in the event of a legal dispute.
Any legal matters relating to ck54 will be governed by the applicable laws and jurisdiction of ck54's licensing authority.
Here you will find answers to the most frequently asked questions about our terms and conditions.